Next, click on the Recording tab (in case you are not there) and double-click on your Microphone. Allow Applications to Control SoundĪllowing the Skype App to control Audio devices can help in fixing Sound problems while using Skype.Ĭlick on the Speaker icon located at the right corner of your taskbar and click on Sounds in the menu that appears. Once the Process is completed, restart your computer and see if Skype Audio is working on your computer. If the service is running, click on Restart or Resume option. On the Services screen, right-click on Windows Audio and click on Start (in case the service is not running). In the Run Command box, type services.msc and click on the OK button Right click on the Windows 10 Start button and then click on the Run option in the menu that appears. Starting Windows Audio Service (if it has stopped) and Restarting it (if it appears to be working) can fix the problem of Skype Audio not working on your Windows computer. On the Settings screen, make sure that the right Speaker and Microphone are selected.Īfter selecting Microphone and Speakers, you can click on the Test Audio link to test and make sure that right Speaker and Microphone have been selected. Open Skype on your computer, click on the 3-dots menu icon and then click on Settings in the drop-down menu. However, sometimes this does not happen, resulting in Skype Audio not working on a Windows computer. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.The Skype App should automatically select the right Speaker and Microphone on your computer. This may not be who you purchased the Poly device from. If this is some sort of an Internet discounter providing your MAC address or your Poly devices serial will enable us to look up who would be able to support you.
Available End User Poly services offerings are detailed here In order to raise a support ticket, you need to work with your Poly reseller as they may need to do this for you.Įnd Customers are usually unable to open a ticket directly with Poly support. Question : How can I troubleshoot simple Skype for Business, Office365 or Teams issues? Is this a day 1 issue or when and why has this started? For the VVX300 the latest approved software is UC Software 5.9.5įor both issues, we would need to at least see some sort of log.
0 kommentar(er)
